YOUR APPOINTMENT (by phone)

The details from  public health (both at the local level of York region as well as the federal / provincial level) have been changing on a daily basis.  It’s been a whirlwind and I’m afraid that we haven’t seen the final policies/decisions.

At this time, we are honoring the request of public health to enforce social distancing.  In addition, the Ontario Medical Association has asked that all elective testing/procedures be cancelled at this time.

The staff at Hollandview Medical remain dedicated to your health. We are running the office on a regular schedule at this time.

However, ALL appointments will be converted a virtual / telemedicine format at this time.

Please call in to book an appointment with contact details as per usual.  Your doctor will call you for a telephone assessment and interview at the booked time.

Prescription renewals, diagnostic testing and report review are some of the issues that we envision can be done remotely.

Where appropriate; your doctor will decide how/when to bring you in for an assessment.  ALL non-urgent items (including physicals) should be postponed until further direction and clarification is provided by public health.

This may be of particular interest for our patients with health co-morbidities that would put them at risk of serious complications from COVID-19.  The doctor’s office IS a high-touch point site with the risks that encompasses.

WE WILL NOT TAKE ANY WALK-IN APPOINTMENTS.   The front door will be locked and we will request all patients make an appointment for a telephone assessment.  In particular; upper-respiratory infections (colds / flu / COVID-19) need to be assessed by your doctor over the phone first so that we can decide where and what type of exam may be required and is most relevant.

Keep yourself updated

https://www.publichealthontario.ca/en/diseases-and-conditions/infectious-diseases/respiratory-diseases/novel-coronavirus