Since there are patients new to the office; we thought a few pointers would be handy to make your visit to the office more pleasant.

The public washroom is just past the elevators on the right.    Also, if you need to use the bathroom while you are waiting, please feel free to do so and simply let us know when you come back.  We keep your appointment in priority sequence.

Lifelabs is also past the elevators, but to the left; their hours are generally Mon-Fri.;   7 am – 3 pm.  NO appointment is necessary.

When arriving at your appointment; if the secretaries are busy,  please feel free to leave your health card on the counter and take a seat.   We will check you in and ensure that your appointment .

Old records.     If you wish to get your old records; please complete the transfer of records request form and contact your previous family doctor to see if there is a charge.

You may wish to discuss with Dr. Hendrick whether she needs your old records at the time of your appointment.