Electronic Booking

 

We are pleased to announce that we are testing a new electronic booking system.

When using this system

  1. You can only have 1 booked appointment at a time.
  2. You can only book with your own doctor
  3. You can book only ROUTINE appointments between 2-6 weeks in the future.
    • For urgent appointments  or physicals; please call the office
    • in addition, the system cannot cancel appointments at this time

We expect that there will be problems/downtime during this test phase; but encourage you to take charge of booking your non-urgent appointments with your doctor.

 

eBooking Server is OFFLINE
However, for booking NON-URGENT appointments or communication
you can text us from your cell phone at (905) 955-9211.
We will try to return text messages within the same day during office hours.

 

 

Tips about our office for new patients.

Since there are patients new to the office; we thought a few pointers would be handy to make your visit to the office more pleasant.

The public washroom is just past the elevators on the right.    Also, if you need to use the bathroom while you are waiting, please feel free to do so and simply let us know when you come back.  We keep your appointment in priority sequence.

Lifelabs is also past the elevators, but to the left; their hours are generally Mon-Fri.;   7 am – 3 pm.  NO appointment is necessary.

When arriving at your appointment; if the secretaries are busy,  please feel free to leave your health card on the counter and take a seat.   We will check you in and ensure that your appointment .

Old records.     If you wish to get your old records; please complete the transfer of records request form and contact your previous family doctor to see if there is a charge.

You may wish to discuss with Dr. Hendrick whether she needs your old records at the time of your appointment.

Preventative Care Guidelines

Preventative Care Reminder List.

It has been an honor to be your physician to date. At this time; we have implemented a trial program to ensure that our patients receive the optimal screening tests as recommended by current guidelines.

At this time, it is highly recommended that you get the following tests done.

For ALL

Influenza vaccination – over age 65, we HIGHLY recommend the flu shot for patients aged 65+ as it is one of the best measures that we have to keep our seniors healthy. Getting the flu as our immune system ages puts you at greater risk for hospitalization, pneumonia and serious consequences. About 90% of deaths from the seasonal flu occur in adults over the age of 65.

Colorectal cancer screening – between age 50-744, we recommend that unless you have had a recent colonoscopy; a fecal occult blood test be done to make sure that there is no microscopic blood in the stool. Blood in the stool may be a sign of benign problems (ie: hemorrhoids) or more serious disease

For Women only

Mammogram – between age 50-74; we recommend that women get mammograms at least every 24 month to screen for breast cancer.

Pap Smear – between age 35-69; we recommend that women with low risk get a pap test every 30 months to screen for cervical cancer. Those with recent pap abnormalities should inquire as to the frequency that they should be getting their next pap test.

We value your health and with these measures; we hope to ensure that we can screen or prevent some of the more common diseases that we encounter over time. If you haven’t had these procedures done in a while; please discuss them with us at your next appointment or call in.