We are also pleased to announce that we are testing a new electronic booking system.
THIS SYSTEM ONLY WORKS FOR EXISTING PATIENTS OF THE PRACTICE.
When using this system
- You can only have 1 booked appointment at a time.
- You can only book with your own doctor
- Urgent/same-week appointments are currently unavailable via eBooking.
- For Well Baby visits/Childhood immunizations and Annual Physicals; please call the office to book.
This allows us to ensure that appropriate vaccines are ordered and available as well as the date of immunizations comply with Public Health and Ministry of Health requirements
We expect that there will be problems/downtime during this test phase; but encourage you to take charge of booking your non-urgent appointments with your doctor.
eBooking Server is OFFLINE
However, for booking NON-URGENT appointments or communication
you can text us from your cell phone at (905) 955-9211.
We will try to return text messages within the same day during office hours.
The entry key is “book” when you are prompted after you click below.
CLICK HERE TO ENTER eBOOKING system
If you have a cell phone with a text messaging plan; you can text our staff with non-urgent requests for appointments/questions.
This is more efficient for than leaving a voice message and we will try to return text messages within the same day during office hours.
The office text ONLY number is (905) 955-9211
(voice calls are not received on this number)
Since there are patients new to the office; we thought a few pointers would be handy to make your visit to the office more pleasant.
The public washroom is just past the elevators on the right. Also, if you need to use the bathroom while you are waiting, please feel free to do so and simply let us know when you come back. We keep your appointment in priority sequence.
Lifelabs is also past the elevators, but to the left; their hours are generally Mon-Fri.; 7 am – 3 pm. NO appointment is necessary.
When arriving at your appointment; if the secretaries are busy, please feel free to leave your health card on the counter and take a seat. We will check you in and ensure that your appointment .
Old records. If you wish to get your old records; please complete the transfer of records request form and contact your previous family doctor to see if there is a charge.
You may wish to discuss with Dr. Hendrick whether she needs your old records at the time of your appointment.